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Elbow plate replacement (pair)

This service involves the replacement of a pair of elbow plates on a Dainese leather jacket or leather suit.
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  • Detail
    This service of replacing the (pair of) elbow plates on a Dainese leather jacket or leather suit is dedicated to all those who need this type of service performed by our professional technicians and craftspeople. The cost of the service includes a charge for return shipping expenses, inspection, repair and sanitization of the product (Dainese Policy).
    Dainese reserves the right to check the overall condition of the garment returned, rejecting any other repairs when it is not technically possible to proceed; or in the case of garments that are too old (generally garments from Dainese Collections before 2010); or in cases where the safety of the garment has been compromised by use over time and any damage present, so that repair will not allow safety to be restored. Should further repairs be required, Dainese will propose a detailed cost estimate for approval.

    HOW DOES IT WORK?
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    Our Repair Services include a series of completely manual tailoring procedures, carried out by our specialized in-house staff. The garments are sanitized and then receive a thorough inspection. The damaged/worn part is removed and replaced with a new, original one, in compliance with the original points of workmanship and restoring the initial conditions of the garment. This is followed by the finishing work and preparation of the garment for shipment.

    On average, the garment will be re-sent to the customer within two working weeks, except in the case of seasonal peaks or close to scheduled closures, in which case it may take longer to manage the process. But if the garment requires other interventions, in addition to the Pair of Elbow Plates Replacement service, the overall time may increase.

    IMPORTANT NOTES:

    This service is not available for D-air® products that haven't deployed.

    Raw materials (leather or textile) used for the repair may have a different tone/shade from the original.


    Garments returned must be completely clean. Otherwise, in order to proceed with the repair, Dainese will indicate that a charge is required for additional cleaning and sanitization costs. In the course of garment inspection, Dainese will indicate any states/conditions that may make processing the garment difficult and/or risky and/or incomplete.
    Dainese will not accept garments that have been tampered with and/or repaired and/or changed by third parties.
    Should more than one repair service be purchased for the same garment, there will in any case be no refund of the charge for shipping expenses.
    Only after receiving the garment will our technicians be able to determine whether the service requested can effectively be carried out. Should the garment be too damaged to repair, Dainese reserves the right not to perform the requested repair and return the garment to the customer. A partial refund will be issued, as Dainese will withhold the charge for shipping expenses.
    Please contact our Consumer Care team for any information you may need.
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    Any of the items that are available at the time of purchase.

    For some items, not available at the time of purchase, it will be possible to select the Notify Me option. By entering your e-mail address, you will receive a notification as soon as the item will be available again.

  • I have ordered an item from your website. When will it be sent?

    Orders are processed from Monday to Friday within 2 working days from the payment reception.

    Orders received over the weekend or on public holidays* will be processed the next working day.

    (*Italian public holidays are on the 1st and 6th of January, Easter Sunday and Monday, 25th of April, 1st of May, 2nd of June, 15th of August, 1st of November, 8th of December, 25th and 26th December)

    Once an order has been packaged, it will be collected by a courier service who will deliver it to the customer.

  • Which courier will deliver my order?
    Shipments leaving Italy for worldwide delivery will be sent via DHL or UPS.
  • Where is the tracking number of my order?
    When the order is dispatched, you will receive an e-mail confirming it is on the way. The courier's name and tracking number will be in the e-mail. The same information will be available on your ACCOUNT area or in the ORDERS & RETURNS area so that you can monitor the progress of your delivery at any time on the courier's site.
  • Can I cancel an order?
    No, it's not possible to cancel or amend an order which has already been confirmed, since the processing of an order is automatic. It will be necessary to wait for the delivery of the goods and proceed with a return.
  • I have received a discount coupon to use on your website. How do I use it?
    Simply enter the discount code in the box at the bottom left of the order summary on the shopping cart page. Once you have entered the code, click on SUBMIT button and the cart will be automatically updated with the discounted price.
  • Do you ship overseas?
    Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.